Privacy policy

Norganex values your privacy and are dedicated to safeguarding your personal information. This privacy policy outlines how we collect, use, and protect the information you provide while using our website. Please review this policy periodically as it may be updated without notice.

Information We Collect

Norganex may collect various types of information, including:

1. Contact information such as name, email address, phone number, and postal address.
2. Demographic details like postcode and date of birth.
3. Account and product purchase information.

How We Use Your Information

Norganex utilises the information we gather to:

1. Understand your needs and enhance our services.
2. Improve our products and offerings.
3. Periodically send promotional emails about new products or special offers.
4. Maintain internal records.

Storage and Security

Your information is stored in a secure database protected by login credentials. We employ physical, electronic, and managerial procedures to prevent unauthorised access or disclosure.

Your Rights

You have the right to:

1. Know what personal information we hold about you and request its deletion.
2. Control the collection and use of your personal information for direct marketing.
3. Request corrections to any inaccurate or incomplete data.

Cookies

Norganex uses cookies to identify buyers during sessions on our website. These cookies expire within 30 minutes and are destroyed if no activity occurs within that time.

Links to Other Websites

Our site may contain links to external websites. We are not responsible for the privacy practices or content of these sites and encourage you to review their privacy policies.

Sharing Information

Norganex may share your information with service providers to deliver products and services, conduct analysis, or fulfil legal obligations. We do not sell your personal information to third parties.

Data Transfers and Security

Your data may be transferred, stored, or processed globally. Norganex employs reasonable measures to protect your information from unauthorised access or disclosure.

Data Retention

Norganex retains your personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law.

Your Legal Rights

You have the right to access, correct, or delete your personal information. You may also object to processing or request restrictions on data usage.

By using our website, you consent to the collection and use of your information as outlined in this policy. If you have any concerns or questions, please contact us at support@norganex.com.au.